Terms & Conditions

Our detailed booking terms & conditions are outlined here. Should you have any further queries or requests ahead of your visit, please do not hesitate to contact us.

Completion of the online booking form does not guarantee or confirm your booking – bookings will only be considered as confirmed once you have received telephonic or email correspondence from the Du Vin restaurant manager.

Reservation Duration

Tables are available for two hours, after which they will be re-booked. Please contact us if you would like to stay at your table for longer than two hours and, if we have space available, we will do our best to accommodate you.

We respectfully ask that you are ready to be seated at the time of your reservation to ensure the best possible level of service to all of our guests. If you are running late, we kindly ask that you notify us by telephone at your earliest convenience.

Should you wish to have a drink prior to being seated, please arrive earlier or change your reservation to a later time. You may continue your experience in the Kanu Wines tasting room after your meal, subject to their closing times.

The kitchen closes at 15:30 for final orders of food. We will therefore not accept any bookings for arrival past 15:00.

Food Safety and Allergens

We cater for most dietary requirements and have strict policies in place for customers with food allergies. We are happy to respond to any specific requests for further information regarding allergens in our kitchens prior to your visit. All of our managers, wait staff, chefs and kitchen staff are fully trained on our allergen policy and any questions can be answered prior to orders being taken.